Privacy Policy

Introduction

Welcome to Normatone Kenya (https://www.normatone.org/). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Data We Collect

When you place an order or interact with our website, we may collect the following information:

• Identity Data: Includes first name and last name.
• Contact Data: Includes phone number and delivery address in Kenya.
• Technical Data: Includes internet protocol (IP) address, browser type, and version.
• Usage Data: Includes information about how you use our website and products.

How We Use Your Data

We use your data only for the following purposes:

• To process and deliver your Normatone order.
• To contact you via phone or SMS to confirm your delivery details.
• To improve our website experience and customer service.
• To comply with legal or regulatory obligations within Kenya.

Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third-party delivery partners who have a business need to know.

Third-Party Links

This website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, or erasure of your personal data held by us.